Ticketmaster UK
Which links work, what the monitor reads, and what suppressed means.
Ticketmaster UK is the first platform on Firm Monitors and the one the wizard recognises today. This page is what is specific to it: which links work, what the monitor actually reads, and the two words the site uses that confuse people.
Paste any event URL
Open the event on ticketmaster.co.uk and copy the address bar. Anything of this shape works, with or without query parameters:
https://www.ticketmaster.co.uk/arsenal-v-chelsea-london-14-03-2026/event/3W00A1B2C3D4E5F6
https://www.ticketmaster.co.uk/event/3W00A1B2C3D4E5F6
The part that matters is the segment after /event/: that is the event id,
and it is what the monitor watches. The words before it are the site's own slug and we
ignore them. When you paste a link the wizard shows you the platform and the event id
it extracted before anything starts, offline — no request is made to the
site at that point, so a bad paste costs nothing.
These do not work, and the wizard will say so:
- Artist, venue, tour or search pages — there is no single event to watch.
- ticketmaster.com, .ie, .de and the rest. Only
.co.uktoday. - A
secure.ticketmaster.co.ukcheckout deep link. Use the event page.
What the monitor reads
It asks the site the same question the "quick picks" panel on the event page asks: for this event, at this quantity, what is on sale right now. The answer is a list of picks, each of which becomes a line on your card:
- Primary picks — tickets sold by the box office.
- Resale picks — tickets listed by other fans. These carry a direct link to that listing, which the card includes.
The Markets setting on the monitor picks which of those you want:
all, primary or resale. Start on all
and narrow it if the channel is too noisy.
Quantity matters more than it looks. The site answers the question "can I buy N together", so a quantity of 4 will not report a pair. If you would take any pair, set 2; if you need four seats together, set 4 and accept fewer cards.
"Suppressed" and "lowDemand"
Two words from the site's own page data that turn up in support questions.
- suppressed
-
The event's own page state when the site has nothing to show you. Observed on
12 September 2026: an event marked
suppressedanswered our read with an empty list at quantities 1, 2 and 4, with resale switched off, and its own page agreed — it showed nothing either. Treat it as sold out, or availability hidden. It is not an error, and it is not the monitor failing. - lowDemand
- The site's own description of how the event is selling. It is a label, not a restriction, and it has no effect on whether you get a card.
The anti-bot check
Before it can read anything, the monitor has to clear the site's anti-bot system. That costs one credit and takes about seven to twelve seconds. The cleared session then reads the event repeatedly until the site retires it — measured between roughly 2.6 and 19.4 minutes on box2 on 12 September 2026 — at which point the monitor clears again automatically. You see this on the monitor card as the Clearance age ticking up and resetting.
Some exits are refused at the moment the clearance is first used, even though the challenge was answered correctly. The monitor treats that as a bad exit, drops it and tries another. A handful of those per hour is normal; a monitor that never gets past it needs different proxies. See blocked exits.
Ticketmaster UK is on Firm credits only
Ticketmaster UK accepts only the Firm solver at the moment — your own CapSolver key is not used here. The new-monitor page does not offer the choice for this platform, and monitors here always spend Firm credits.
This is measured, not a policy. On 13 September 2026 we ran the two solvers head to head on one London event, alternating arms over five rounds through the same exits. Both produced a clearance every time; the difference was what the site did with it. Tokens from a CapSolver key were accepted 0 times out of 5 — Ticketmaster issued the clearance and then refused it the first time it was used. The Firm solver was accepted 5 times out of 5. KagedCap has not been tested here.
A key you have already added is not wasted: it is used on every platform that does accept one, and if vendor tokens start clearing Ticketmaster UK again we will turn the choice back on. See captcha keys and credits.
Interval
Three seconds per event is the default and the floor. At that rate one event is twenty reads a minute, which a cleared session sustains. Pushing harder does not find tickets sooner — it gets the session refused, and a refused session finds nothing at all until it has spent another credit. The longer answer.
Several events at once
One monitor watches one event. There is no combined mode, and there does not need to be: each monitor keeps its own counters, its own log and its own webhook, so a noisy event cannot bury a quiet one. If several of your monitors watch the same site they may share a cleared session behind the scenes, which is cheaper for you in credits and is handled for you.
Buying is still you
Firm Monitors reports availability. It does not hold, reserve, add to basket or buy, and it never signs in to your Ticketmaster account. When a card arrives, open the event yourself. That is also why eligibility — presale codes, memberships, ticket limits — lives on your account and not on our alert.
Something here wrong or missing? Tell us, and we will fix the page rather than just answer the message.