Club sign-ins
Why some clubs only show what is on sale to a signed-in account, and which accounts to use.
Why a monitor needs them
Football clubs on eticketing.co.uk used to show what was on sale to anybody who opened the page. Through September 2026 that changed club by club: the pages that list availability now answer a signed-out visitor with nothing at all. There is no way around it and no version of this that reads without an account.
So a monitor for one of these clubs reads through club accounts you supply, the same way it reads through proxies you supply. Both markets need them - tickets going back on general sale and tickets being resold by other fans. Ticketmaster UK monitors never need them: that site is read anonymously.
A monitor only ever reads. It does not buy, reserve, hold or add anything to a basket. It watches the same pages you could refresh by hand, and posts a card when something appears.
Which accounts to use
Make accounts for this, and do not use the account you buy tickets with. Signing in from an unfamiliar address is the kind of thing that gets an account challenged, and you do not want that happening to the account holding your season ticket or your purchase history.
- Register on the club's own ticket site with any working email address.
- Finish whatever the club asks for at sign-up, so the account can actually sign in.
- No membership, no season ticket and no purchase history is needed. Reading what is on sale needs a signed-in ticketing account and nothing more.
How many you need
Four to eight per club is comfortable. Each one signs in and reads on its own, so more accounts means the club is checked more often - and it means a spare when one stops working.
One is enough to start and will work for one market. It just leaves you with nothing in reserve, and a monitor whose only sign-in is refused has to stop.
Watching both markets needs two sign-ins, one per market. A club allows each sign-in about five requests a minute, and every check is one request per market, so one sign-in checking one market about every 12 seconds is right at the limit. Two markets from one sign-in would be double it, so the monitor gives each market a sign-in of its own. More sign-ins means the event is checked more often, not faster per sign-in. The figures in full.
What to paste
One per line: the email address, a comma, then the password.
[email protected],your-password
[email protected],another-password
A colon or a tab works instead of the comma. Only the first separator counts,
so a password with commas in it is read correctly. Blank lines and lines
starting with # are ignored.
If a line cannot be read we tell you its line number rather than showing it back to you, because a line we could not understand might be a password.
Where a screenshot would go: the Club sign-ins page, with a set named "Arsenal logins" listing four masked addresses, three marked Working and one marked Stopped working.
How they are stored
Encrypted, like your webhook URLs and proxy passwords. Both the address and the
password are encrypted, so the page only ever shows you a masked hint such as
fa****@example.com - enough to tell one apart from another,
never enough to use.
They are used by your own monitors and nothing else, and each monitor keeps its signed-in sessions apart from every other customer's.
When a sign-in stops working
A sign-in is set aside only when the club refuses the account itself - a wrong password, or an account the club has closed or restricted. The monitor then carries on with the rest of the set, and the card tells you how many are left.
If every sign-in in the set is refused at login, the monitor stops and says so: The club refused these sign-ins at login. That is a wrong password, or an account that has never been linked to ticketing (see which accounts work) - not a block and not a hidden fixture. Fix the set here, then press Start again; the slot is kept.
A slow read, a timed-out read or a blocked read never sets one aside. Those happen for reasons that have nothing to do with the account, and treating them as a dead account would empty a whole set in minutes.
To bring one back, paste it again with the right password: an address already in the set has its password replaced and goes back to working.
When a club hides a fixture from your sign-ins
Some clubs decide, match by match, which accounts may see a fixture at all. When that happens your sign-ins are accepted - they sign in fine - but the club shows them nothing for that particular fixture. It is not the same as a sign-in that has stopped working: the same accounts may read the next fixture without any trouble.
The monitor notices after two sign-ins have been accepted and then turned away with nothing read, and stops rather than paying to be turned away again. The card says The club isn't showing this fixture to your sign-ins, the activity feed says the same, and the monitor is not restarted. Try another fixture, or add different sign-ins. Your slot is kept.
If they all stop working
The monitor stops and says so, rather than carrying on reading nothing. Add fresh sign-ins and start it again. Your slot is kept either way.
Something here wrong or missing? Tell us, and we will fix the page rather than just answer the message.